FAQ

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General Queries

1. What is GFM?
2. How can I contact the Users’ Support Service?
3. How do I get GFM training and/or access educational material?
4. How to credit GFM as data source in publications
5. Where do I find GFM's technical documentation?
6. Are there other sources I could consult before taking a decision?
7. Are there any restrictions on using GFM's imagery downloaded from GloFAS?
8. How can I know whether the system is fully operational or not?
9. Is the information I give to GFM Login really safe?

Data Access

1. How can I request a specific GFM product?
2. Which web services are available? https://land.copernicus.eu/global/faq
3. Do you have GFM products for download for individual countries?
4. How do I subscribe to upcoming products /// https://land.copernicus.eu/global/faq ///

Products/Processing

1. How frequently are GFM data updated?
2. What time does the satellite pass over my area? /// https://earthdata.nasa.gov/faq/firms-faq ///
3. In which format are GFM output product layers available?
4. What projection are the shapefiles in? /// https://earthdata.nasa.gov/faq/firms-faq ///
5. How to interpret a certain uncertainty value for a pixel?
6. I found a mistake in a GFM product output layer. How can I report it?
7. How does GFM estimate the impact of an event?
8. What is the spatial resolution of the data?
9. How to ingest GFM'S WMS-Ts in a desktop GIS application /// https://firms.modaps.eosdis.nasa.gov/tutorials/arcgis/ ///

Data Quality

1. How are GFM data validated?
2. Are there known GFM products quality issues?
3. Where can I find an update on the GFM products quality?

If your question is not listed, please refer to GFM's User Support.

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